Shipping & Returns

Shipping

We use Australian Post as a first preference but that does change from time to time as we try to be sure to get the product to you as quick as possible.
All orders on www.gts-distribution.com that are placed by 1 pm on Monday to Friday will be shipped out same day for all items that are in stock.
We provide all of our shipments with a tracking number and will update your order as soon as we receive the tracking number from the shipping carrier.

WE SHIP TO AUSTRALIA & TO THE UNITED STATE OF AMERICA 

Our methods of delivery

GTS Distribution post most of our items, please see the item description on time of estimated product arrival.

Australia Post eParcel Express – Tracking and Signature on delivery

If Items is in Stock – Same day dispatch if order placed before 2 pm – The Item will generally arrive within 3 days,

Shipping Rates

We offer free shipping on all items Unless otherwise stated.

Contact us for the USA Shipping price if not stated on the product itself.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. Most of our items do not have the availability to purchase on back orders but that does change from time to time.

Returns

Clicking ‘Place Order’ confirms that you accept the terms and conditions of the transaction. Once we accept your order these terms and conditions apply. This also applies if you receive an item and refuse to accept the package from the Post Office or Courier Company.
If you do return an item for any of the above reasons we will provide you with a credit note or exchange on the returned items as long as the product is unopened and unmarked and it is returned within 14 days, this does not include any cost incurred by us for the cost of Postage / Freight to send the items to you or to have them returned to us.
If you do wish to return an item to us, it is your responsibility to make sure that the returned items arrive safely with no damage and can be tracked.

 

WEBSITE IS CURRENTLY UNDER CONSTRUCTION – PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS ABOUT OUR WEBSITE TERMS & CONDITIONS ETC. WE ARE WORKING TO HAVE THE WEBSITE COMPLETE ASAP. THANK YOU FOR YOUR UNDERSTANDING